Efficiency Reporting Policy Statement:

We will treat our clients with care, courtesy and respect;
Providing assistance in a positive manner;
Seeking with honesty and integrity to fulfill their court reporting
and captioning needs;
Earning their trust and confidence.

About Us

Catherine Armbrust Rajcan - Owner / Operator of Efficiency Reporting, Certified Shorthand Reporters, Certified CART Providers, and Certified Broadcast Captioners; a State of Illinois Certified Female Business Enterprise.

CERTIFICATIONS/LICENSES

Certified Broadcast Captioner, NCRA, 2009
Certified CART Provider, NCRA, 2004
Registered Diplomate Reporter, NCRA, 2001
Certified Realtime Reporter, 2000
Illinois Department of Central Management Services Certified Female Business
Enterprise Business Enterprise Program for Minorities, Females and Persons with
Disabilities Act, 2000 - Present
Illinois Computer Aided Realtime Translation Certificate, 1998
Registered Merit Reporter, NCRA, 1989
Registered Professional Reporter, NCRA, 1981
Certified Shorthand Reporter, licensed State of Illinois, 1981
Illinois Notary Public commission since 1981

CART EXPERIENCE

Alexander Graham Bell Association

American Association of Retired Persons

Association of Late Deafened Adults

Disabled Peoples International, Quadrennial Conference of UN Nations,
Mexico City, Mexico, October 1998

Disabled Peoples International, Quadrennial Conference of UN Nations,
Saporo and Osaka, Japan, October 2002

Hearing Loss Association of America (Formerly Self Help for the Hard of Hearing)

Illinois Centers for Independent Living

Illinois Department of Human Services / Office of Rehabilitation Services

Illinois Deaf and Hard of Hearing Commission

Medical and pharmaceutical conferences

U.S. Department of Education

Undergraduate and graduate courses at various universities and colleges in
northeastern Illinois

Additional Corporate and Organizational Entities

FORMAL EDUCATION

North Central College, Naperville, IL
    Bachelor of Arts, Entrepreneurship & Business Management;
    Leadership and Conflict Resolution
Seminar on International Business, European University, Athens, Greece
College of DuPage, Glen Ellyn, IL
MacCormac Junior College, Berkeley, IL
    Associate in Applied Science

HONORS

Cum Laude, North Central College
College of DuPage 4.0/4.0 GPA
Member of the Phi Theta Kappa National Honor Society:
Alpha Epsilon Chapter, MacCormac College; Phi Beta Chapter, College of DuPage.
Dean’s List, MacCormac College.

ARTICLES PUBLISHED

Maintaining the Integrity of the Freelance Reporting Profession, Journal of Court
Reporting, April 2008.
What is the Vitality of the Freelance Court Reporting Profession...?, Ad Infinitum,
Summer 2008.

MEMBERSHIPS

National Court Reporters Association 1981 - Present
National Association Legal Secretaries, DuPage Chapter 1990 - 1995
(Vice-President Reservations, 1 year; Recording Secretary 3 years;
Chapter Achievement Chairperson, 2 years)
Illinois Court Reporters Association 1981 - Present
(CART Committee Member 2008-Present)
DuPage County Bar Association Associate Member 1995 - 2007
Wheaton Chamber of Commerce 1990 - Present
Association of Late Deafened Adults 1991 - Present
CARTWheel Communication Access Realtime Translation Network of Realtime
Providers for the Deaf and Hard-of-Hearing 1999 - Present

CONTINUING EDUCATION

2011 National Court Reporters Association Conference, Baltimore, MD
2006 National Court Reporters Association Conference, New York, NY
2004 National Court Reporters Association Conference, Chicago, IL
2003 Illinois Court Reporters Convention, Lisle, IL
2003 Stenograph Case Catalyst 4.0 Training, Rosemont, IL
2000 National Reporters Conference, San Diego, CA
1999-2000 American Sign Language Instruction - Level, I, II, III
1998 National Court Reporters Convention, Chicago, IL
1998 CART Sensitivity Training, Elmhurst, IL
1997 Illinois Shorthand Reporters Convention, Schaumburg, IL
1993 Stenograph Caseview Seminar, Chicago, IL
1992 National Court Reporters Convention, Chicago, IL
1991 Illinois Shorthand Reporters Association, Rockford, IL
1984 National Court Reporters Convention, Las Vegas, NV

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